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See what resources our Department of Family & Support Services are currently providing amid the recent storm:
Severe wind and storms have resulted in power outages within some areas of the city. We have prepared guidance to support you to provide care to your clients. Please check on your seniors and feel free to share this guidance.
If the client is experiencing a power outage, please notify ComEd regarding restoration and to ask about receiving service alerts.
If the individual relies on electricity for life-support equipment, please activate back up power. If they are without backup power or a generator and need medical assistance, call 911.
If the client needs medical assistance, please call 911.
If the individual’s safety or well-being is in question, please call 311 and request a senior well-being check.
DFSS Senior Centers are available for assistance and support. You may also use our senior centers to charge your phone and/or equipment. Senior centers are open Monday through Friday from 8:30 am to 4:30 p.m., with Renaissance Court available from 10:00 a.m. to 5:00 p.m. If you need information about Senior Centers, please call 311.
We also suggest the following tips, to support safety during power outages and weather events:
- Try to preserve the refrigerator and freezer as long as you can by keeping the doors closed so that food stays fresh longer.
- Call 211 to find information on shelf stable or non-perishable food items.
- Stay in an air-conditioned place if you can with friends, family, or at nearby locations like churches or the library.
- If you leave your home to stay with friends or family, please make sure you take all your medications with you.
- Stay in communication with friends, family, and emergency contacts.
If you are experiencing a heat emergency — call 911. Please find the attached Fact Sheet from the American Geriatrics’ Health in Aging Foundation Hot Weather Safety Tips for Older Adults.
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